Enhancing Manufacturing Processes to Better Serve Our Clients  At Reach Technology, we are committed to continuously improving our manufacturing processes to better serve our clients. Our dedication to innovation and efficiency ensures that we can meet the evolving needs of our customers with high-quality products and exceptional service.  Shortening Lead Times on PoE Testers  One of the significant enhancements we’ve made is shortening the lead times on our Power over Ethernet (PoE) Testers. We understand that timely delivery is crucial for our clients’ projects, and we have streamlined our production processes to ensure faster turnaround times.  Exciting News! We are thrilled to announce that lead times for our PoE Testers are now under 4 weeks. In fact, some products are available for shipping on demand! This improvement means you can rely on us for quicker access to the tools you need, helping you stay on schedule and maintain productivity.  [...]

At Reach Technology, we prioritize your cybersecurity concerns and are committed to providing secure embedded display solutions. We adhere to industry standards like IEC 81001-5-1 and IEC 62443-4-1 to ensure your cybersecurity needs are met. Our team is eager to collaborate with you to implement these standards in your embedded displays, addressing any concerns or questions you may have. Let’s work together to exceed industry standards and ensure the security of your solutions. For more information, check out our new Cybersecurity page!

Announcement: ISO 45001:2018 Certification Achievement We are thrilled to announce that our Mukilteo, Washington facility has successfully achieved the prestigious ISO 45001:2018 Certification! This significant milestone underscores our unwavering commitment to maintaining the highest standards of occupational health and safety. What is ISO 45001:2018? ISO 45001:2018 is an international standard for occupational health and safety management systems. It provides a framework to improve employee safety, reduce workplace risks, and create better, safer working conditions. What This Means for Us: Enhanced Safety: Our certification demonstrates our dedication to providing a safe and healthy workplace for all our employees. Continuous Improvement: We are committed to ongoing improvement in our health and safety practices, ensuring we meet and exceed industry standards. Global Recognition: Being ISO certified places us among a select group of manufacturers recognized globally for their commitment to safety and quality. We are proud of this accomplishment and remain dedicated to upholding the principles [...]

Announcement: ISO 14001 Certification Achievement We are excited to announce that our Mukilteo, Washington facility has successfully achieved the esteemed ISO 14001 Certification! This accomplishment highlights our dedication to environmental management and sustainability. What is ISO 14001? ISO 14001 is an international standard for environmental management systems. It provides a framework for organizations to enhance their environmental performance through more efficient use of resources and reduction of waste. What This Means for Us: Environmental Responsibility: Our certification demonstrates our commitment to minimizing our environmental impact and promoting sustainability. Continuous Improvement: We are dedicated to continually improving our environmental management practices, ensuring we meet and exceed regulatory requirements. Global Recognition: Being ISO certified places us among a select group of manufacturers recognized globally for their commitment to environmental stewardship. We are proud of this achievement and remain committed to upholding the principles of ISO 14001. Thank you to our team for their hard work [...]

Diverse and inclusive teams are a key ingredient of our culture. We are proud to be allies and advocates for our LGBTQ+ colleagues around the world.

Effective April 1, 2021, our corporate address will change from 5750 Hellyer Avenue in San Jose, CA to a new facility that will house our sales and engineering teams at 545 First Street, Lake Oswego, OR 97034. The main phone number in the Oregon office is 503-675-6464. Payments should still be sent to Novanta Corporation at PO Box 15905, Chicago, IL 60693. Manufacturing will continue in Mukilteo, WA.

As of October 26, 2020, we will move down the street from our current location to 545 First Street, Lake Oswego, OR 97034. Our R&D phone number and email address will remain the same. Please contact us with any questions.

The PoE3 series of testers are based on an older design and some components are becoming increasingly difficult to obtain. Effective immediately, we are discontinuing the production of PoE3 testers as outlined in the Part Change Notification (PCN-000026). We will continue to accept Last Time Buy orders until October 31, 2020. Contact sales to place a last time buy order. Note: Lead time on units is currently 16 weeks. We recommend customers use the PoE5 and PoE4N/10G testers which support 10G speeds (speeds up to 10GBASE-T) and 802.3af, at, and bt specifications. If you are using the loopback or programmable detect current features, they are not available in our PoE5 and PoE4/10G units. Please contact us to discuss your options. These are the products affected: Part Number Part Description 53-0002-11 PoE3N, 24 Port, Type 1, UPoE Tester 53-0002-12 PoE3BN 24 Port, Type 1, Tester 53-0002-21 PoE3BNL-8, 8 Port, Type 3, w Loopback, Tester 53-0002-41 PoE3BN-8, 8 Port, Type 1,Tester [...]

Since COVID-19 hit, we've been getting more requests about how to disinfect touchscreen surfaces. It is important to realize touchscreens are sensitive to chemicals and having liquid applied to them. First some warnings: Touchscreen display modules are not sealed and can be damaged if liquids are sprayed or poured directly onto the surface. Cleaning cloths should be wrung of excess liquid prior to using on device surfaces. Avoid Isopropyl alcohol at concentrations greater than 70% and non-diluted bleach or ammonia solutions. The use of incorrect solutions can result in visual impairment of touchscreen, discoloration, and damage functionality. Do not use any cleaning agents that are labeled as corrosive or abrasive to glass or plastic. This includes solvents (Like Formula 409), acids, ammonia, and any cleaning agents containing an abrasive. Do not wipe or scrape any surface of the device with anything abrasive (i.e. steel wool, cloth with steel threads, scrubbing [...]

Reach Technology, part of Novanta — a leading technology partner to medical and advanced industrial OEMs — will be making changes to our operations to take advantage of one of Novanta’s production centers of excellence. In December 2019, the manufacturing of products will transfer from San Jose, CA to a Novanta facility in Mukilteo, WA, just north of Seattle. The facility has a strong track record and competence in lean manufacturing and continuous improvement. Our R&D team will continue in Lake Oswego, OR. Throughout the transfer period, we will provide products to meet your specifications and delivery requirements. We can provide any documentation you may require, and accommodate your request should you need to audit the new production site. Expect communication on specific timing and details of the transfer in the coming months. Please feel free to contact our sales team with any questions.